Refund Policy
14-Day Money-Back Guarantee
We want you to be completely satisfied with Power Excel. That's why we offer a 14-day, no-questions-asked refund policy for all credit purchases.
How to Request a Refund
To request a refund:
- Send an email to support@powerexcel.app to submit your refund request
- You should use the same email address you used to purchase the credits
Refund Process
Once your refund request is submitted:
- We will process your refund within 2-3 business days
- The refund will be issued to the original payment method
- You will receive an email confirmation when the refund is processed
- The refund may take 5-10 business days to appear on your statement
Contact Us
If you have any questions about our refund policy or need assistance with a refund request, please contact our support team at support@powerexcel.com