Refund Policy

14-Day Money-Back Guarantee

We want you to be completely satisfied with Power Excel. That's why we offer a 14-day, no-questions-asked refund policy for all credit purchases.

How to Request a Refund

To request a refund:

  • Send an email to support@powerexcel.app to submit your refund request
  • You should use the same email address you used to purchase the credits

Refund Process

Once your refund request is submitted:

  • We will process your refund within 2-3 business days
  • The refund will be issued to the original payment method
  • You will receive an email confirmation when the refund is processed
  • The refund may take 5-10 business days to appear on your statement

Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please contact our support team at support@powerexcel.com